Refund policy
Refund Policy
Thank you for shopping with Farm Girl Picks. We appreciate your support of our small business.
Returns & Refunds
We accept returns within 14 days of delivery for items that arrive damaged, defective, or incorrect.
To request a return or refund, please contact us with:
- Your order number
- Photos of the item (if damaged)
- A brief description of the issue
Non-Returnable Items
Due to the handmade and custom nature of many of our products, the following items are non-refundable:
- Custom or personalized items
- Used items
- Digital products
- Clearance or final sale items
Candles & Handmade Products
Please note that slight variations in color, texture, or scent are normal with handmade products and are not considered defects.
Shipping Costs
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Refund Processing
Approved refunds will be issued to the original payment method within 5–10 business days after the return is received and inspected.
Contact Us
If you have any questions about your order, please contact us through Farm Girl Picks.